Great customer service
It was wonderful because they go the extra mile to help customers find the right vehicle to fit their needs. They work for each individual financially . I had been there before so I knew they would take care of my needs and they did.
First time I have ever had this 5-star level of service at a dealership for purchasing a vehicle. Chad F. responded to my MANY emails very promptly from start to finish. There was no hassle, no pressure, no up-selling, and no B.S.!! I got exactly what I wanted and everything moved along perfectly. Benji T. in Financing worked the deal quickly and professionally without wasting my time with a great interest rate. Thanks guys!!
Visited other Jeep dealers in the are. This one was by far the most professional. They were easy to reach and knew exactly what I wanted.
The sales and finance staff were very friendly and helpful. They were able to get me into the type of vehicle I was looking for and for the monthly payment I was trying to achieve.
I had a very good experience getting into to my new. Every one was really very friendly and worked hard to get the deal done.
I bought my first Laramie in 2016 and wanted to buy my second from Brookdale. The first time was great and the second time was even better. Easy and smooth.
It felt right. I drove all over the metro looking at trucks. I kept coming back to Luther Brookdale because of the price, quality, and most importantly the team. I worked with Victor and Keith and they made the entire process feel right. I wasn't haggled on my trade in and they made sure I was buying the right vehicle. I have already passed out their names to friends looking for vehicles.
We were looking at buying/ leasing options. Staff were informative, knowledgable, and patient. We learned the pros and cons of leasing, and decided that was a good fit for us.
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